Impel has acquired Conversational AI platform | *Read More*

Privacy Notice for California Residents

Updated August 11, 2021


This Privacy Notice for California Residents supplements the information contained in the Impel U.S. Privacy Notice.

Who you are

The Impel U.S. Privacy Notice pertains to Consumers, Customers of Impel, and Prospective Customers of Impel. This Privacy Notice for California Residents pertains to Consumers only.

Currently the California Consumer Privacy Act (CCPA) does not apply to personal information reflecting a transaction between a business and a consumer where the consumer is an employee of a company and the transaction with the business occurs solely within the context of the business.

Personal information collected

We collect the following categories of personal information:

We collect personal information from these categories of sources:

Our business or commercial purposes for collecting the personal information are:

Personal information disclosed or sold

In the preceding 12 months, we have disclosed for business purposes or sold to third parties the following categories of information:

We do not have actual knowledge that we (1) sell personal information of children under 16 years of age or (2) collect personal information of children under 13 years of age. We will remove such information if we become aware of it.

Your Rights

You have the right:

For right-to-know and right-to-delete requests, send an email to or call +1 844-384-6735. However, please note that we have no direct relationship with Consumers and therefore may not be able to locate your information.

You may designate an authorized agent to make right-to-know and right-to-delete requests on your behalf by emailing or calling +1 844-384-6735 and providing a proof of attorney or a written and signed permission.

To opt out of the sale of your personal information, click below.

You can also send an email to or call +1 844-384-6735 You can also use the same link, email address and telephone number if you have opted out and wish to opt back in.

In some cases, our partner, Criteo, collects and sells information on our behalf. Refer to the Criteo Privacy Policy for right-to-know, right-to-delete and opt-out requests.

You can see the Impel U.S. Privacy Notice here.

Record of CCPA requests and responses

In the past 12 months, we have not received any right-to-know, right-to-delete or right to opt-out requests.