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About Impel

We’re driving the auto industry forward.

Impel offers auto dealers, wholesalers, OEMs, and marketplaces the industry’s most advanced digital engagement platform. Our end-to-end omnichannel solution leverages proprietary shopper behavioral data and AI technology to deliver hyper-personalized experiences at every touchpoint across the entire customer journey. We’re moving the auto shopping experience forward by delivering better customer experiences for better business results.

Our Values


We are dedicated to transparency, open communication and building trust that lasts beyond a transaction.


We approach every activity and opportunity with tenacity and tireless execution.


We achieve success for our partners and take personal accountability for everything we do.


We never settle; we constantly seek out new ideas with ambition and enthusiasm.


We lead with curiosity, which drives us towards continuous learning and innovation.


We share an entrepreneurial spirit that inspires us to go above and beyond in everything that we do.

Employee Spotlight

From scuba divers to chocolatiers, opera singers to racecar drivers, we’ve got some amazing team members in our ranks. Impel’s employee spotlight gives you an authentic, behind-the-scenes look at the people that drive us forward every day.

Meet Our Storm Chasers

Our employees live for the excitement of tackling new challenges in a fast-paced, rapidly-growing company. They’re constantly refining processes and developing innovative solutions to help our customers succeed in an ever-changing world. They love trying new things and they thrive on the excitement that comes from our collective success.

Our peer-nominated Storm Chaser Award recognizes those employees who have gone above and beyond – selflessly helping others and contributing in ways that go well beyond their day-to-day roles. These are the true heroes of our Impel.

Helena McCutcheon

Customer Success Manager

Josh Newfield

Customer Success Manager – Enterprise

Natia Khvichia

Human Resources/Ops Administrator


Carly DiCocco

Event Marketing Manager


Phil Lunas

VP, Revenue Operations

Alex Nowak

Sales Development Representative

Kyle Greer

Director, SMB Sales

Billy Clifford

Customer Success Associate

Luka Esakia

Junior Software Engineer

Mariam Jangulashvili

Senior Quality Assurance Agent

Nick Bossi

Regional Sales Manager

Beka Nadirashvili

Custom Support Manager

Britt DeJohn.

Britt DeJohn

Sr. Director, Product Operations

Jeff Kois

Lead Software Engineer

Todd Storey

Implementation Specialist


Glenn Tortora

Senior Implemenation Specialist


Joey DiBello

Data Analytics Specialist

Jon Clark.

Jon Clark

Enterprise Sales Manager


Kerry Boyle

Product QA Specialist


Kurt Zikaras

Lead Software Engineer


Kyle August

Associate Product Manager


Meeghan Mussington

Payroll and Benefit Specialist

Mike Case.

Mike Case

IT Manager

Nino K.

Nino Kezherashvili

Onboarding Manager


Johnathan Spence

Account Receivables Specialist


Ray Gill

Executive Sales Manager

Thiel Valdes.

Thiel Valdes

Regional Sales Manager


Tim Wavercak

Customer Success Manager

Our Heart of the Company

Two years ago we created an award to recognize the very best of what we stand for as a company. Our Heart of the Company is awarded annually to the one person who exemplifies Impel’s values in how they act each and every day. It is the highest honor granted to an employee in recognition for demonstrating our core values in everything they do. We couldn’t be more proud of our award winners – they inspire us to be better teammates and better people.

Britt DeJohn with her Heart of the Company award.

Britt DeJohn

Heart of the Company 2021

Carlyn Harris with her Heart of the Company award.

Carlyn Harris

Heart of the Company 2022

Bruce O’Brien

Heart of the Company 2023

Our offices around the world

Syracuse skyline.

Syracuse Office

344 S. Warren St. Suite 200
Syracuse, NY 13202

+1 844-384-6735 View in Maps
Toronto skyline.

Toronto Office

438 Maybank Ave.
Toronto, ON M6N 3S8

647-309-8800 View in Maps
Tbilisi skyline.

Tbilisi Office

Terminal Roses Garden
Tbilisi, Georgia

+995-598-700701 View in Maps
London skyline.

London Office

The Terrace, 5th Floor
76 Waldour Street
London, UK W1F0UF

+44 752-704-6385 View in Maps

Join the Impel Team