Impel has acquired Conversational AI platform CarLabs.ai | *Read More*

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A Deeper Dive Into Impel’s Acquisition of CarLabs.ai

Impel CEO Devin Daly joined Automotive Venture’s Steve Greenfield on CBT News’ Friday Five to talk about Impel’s acquisition of CarLabs.ai, a provider of conversational AI products for the automotive industry. Devin and Steve discuss the complementarity of CarLab’s technology with the Impel platform, and the need for greater AI-powered automation in automotive retail — particularly in fixed ops, where customer retention is increasingly critical to dealer success and revenue.