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Sales AI

Advanced conversational AI platform that converts more leads with personalized, human-like engagement at scale.

Conversational AI

Engage shoppers with a real conversation, not an auto-generated email.

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“Can I speak with Allie again?”

Exceptional experiences, more appointments and increased conversions: that’s the power of Sales AI. Using proprietary Natural Language Processing (NLP) and Machine Learning (ML) algorithms, Sales AI’s engaging dialogue guides in-market shoppers toward showroom appointments or live calls with your sales team. The conversations will feel so real, don’t be surprised if they show up asking for your virtual assistant by name!

Sales AI quote.

Intelligent automation and support for your sales team.

  • Responds instantly to every internet lead 24/7, providing full after-hours coverage for your dealership
  • Engages shoppers in authentic conversation via email and text
  • Intelligently and consistently answers VIN-specific questions
  • Persistently follows up with leads for 51 days with approaches designed to maximize engagement
Conversational AI

Increased BDC efficiency, effectiveness and engagement.

Delayed response times, incomplete replies and inconsistent follow-up mean missed opportunities, especially when after-hours lead submissions represent up to 40% of a dealer’s lead volume. Sales AI for auto sales immediately engages all leads, handling detailed questions while providing consistent follow-up. And Sales AI intelligently qualifies shoppers, handing off ready-to-buy consumers to your Sales staff. No inquiry goes unanswered, and your team can avoid chasing down bad leads or unresponsive opportunities. That means a more efficient and productive operation for your dealership.

Sales AI quote.

Tangible, quantifiable ROI for your dealership.

  • Ensures 100% follow-up—and maximum lead engagement
  • Increases your staff’s productivity, freeing them up to focus on their highest-value leads
  • Hands off ready-to-buy shoppers to your sales team
  • Enhances your inventory by prompting shoppers for vehicle trade-ins
Example of the Sales AI calendar.

Easy, efficient implementation.

Your newest staff member doesn’t require any orientation: Sales AI integrates seamlessly with all major dealer CRM systems, avoiding time-consuming, confusing process changes. There’s no need for human assistance, as Sales AI appends and updates lead details in real-time, automatically scheduling showroom appointments and live sales calls. Have a specific need? Our Sales AI software is fully configurable and customizable to your unique preferences.

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I want my salespeople to always be in front of a customer, selling. The best time to sell a car is when you just sold one – you’re on that high and nothing can stop you. Any tool that I can use, like smart conversational AI, I’m going to use to ensure they’re always with an active high-value customer. Provide your team with the tools they need to be successful – you’ll be surprised.

Casey Sicher-Ford – Digital Marketing and Variable Operations Director

Works with all major CRM platforms.

How does Sales AI overcome the three greatest BDC challenges?

Responding to off-hour
leads? Sent.

Our conversational AI technology takes over when your sales team goes home, responding to the 40% of lead submissions that come in after hours. Sales AI instantly sends personalized, conversational responses, no matter the time.

Engaging unresponsive
leads? On it.

It can take up to 9 follow-ups before a lead responds, and your Sales team is going to prioritize a high-value lead over the eight follow-up emails every time (rightly so). That’s where Sales AI can help, with persistent follow-up designed to reengage.

Maintaining dialogue with
early shoppers? Done.

Early-stage leads mean lots of exploration and detailed inventory questions, which can be time-consuming for your team. Impel’s superior conversational AI answers VIN-specific questions from the start, moving potential buyers further along the sales process.

Why Dealers Choose Impel

“An initial AI response went out at 3:30 a.m. because that’s when the lead came in. This customer was probably working the night shift. I wouldn’t have responded to his email until 9 a.m. in the morning, and he wouldn’t have responded to my email until after 5 p.m. when I would have already left the dealership. But we had Julia (the name of the AI) reach out and set the appointment for a date that works for the customer – and this all happened in the first day that we went live, overnight!

Give shoppers the personalized experience they desire 24/7/365.

Deliver the white-glove treatment to every lead, every time, with Impel’s industry-leading conversational AI. See for yourself how “hiring” Sales AI can amplify your BDC and Sales staff efforts and boost your sales revenue.